Frequently Asked Questions / FAQ's
Here are some of the most frequently asked questions by our guests. Please consult these and contact us if you have any additional questions.
There are lots of things to do in Rincón del Mar! You can go birdwatching early in the morning in the tropical dry forest, take a canoe tour of the mangroves, a cooking class, a traditional percussion class, hatha yoga, bike tour, stand up paddle tour on sunrise, islands trip, snorkeling, plankton, etc. All of these activities are run and operated by members of the community so that they must be paid in cash directly. Prices for these activities vary between $30.000 and $80.000 per person. There is also scuba diving with Rincón Dive Center.
We also recommend spending an afternoon walking through the town so that you may explore the warm and welcoming Costeño culture of the people of Rincón.
*Prices may vary.
All the activities are run and operated by members of the community and Dos Aguas serves only as an intermediary, connecting you with local guides. We offer training, support and promotion to the local guides, and do not take any commissions.
The activities must be paid in cash directly to the guides.
We welcome to Dos Aguas children from 5 years of age.
We ask the parents to take into account that most of our guests are adults and the structure was not designed for children, and it is not sound-proof (sound transfers easily between the rooms). It is very important that children are accompanied by an adult at all times, that they do not run or yell on the building, and that you are considerate of the other guests’ repose.
The beach is ideal for children and the sea is usually very shallow and calm, nevertheless, children should not swim without adult supervision.
All our rooms face a tropical garden with doors opening fully to let the nature in.
The rooms are separated by wood and bahareque walls, and they are not sound-proof, meaning noise may transfer easily between the rooms. We ask all our guests to be aware of this and keep silence hours between 11 pm to 7 am, to wear headphones for listening to music/videos, and to use a low-volume to speak.
Also note that we are located in a Costeño town, and noise or music can often be heard from our neighbors. This is beyond our control and common to the local culture. We do have earplugs available for you at our reception upon request.
Our guests have access to unlimited broadband satellite internet. We are working to give you an excelente Wi-Fi service at all times, however, keep in mind that we are located in a rural area in Colombia, and electrical or technical issues are not uncommon and cannot always be solved quickly. We recommmend having mobile data by TIGO for urgent access to the internet.
You can either take a private car service or a bus.
By car the cost is $370.000 cop (for maximum 4 people). We don’t directly operate the service but we can connect you with trusted drivers. Please contact us one week before your arrival for this.
If you want to come by bus, you would need to go to the Bus Terminal (terminal de transportes) and take a bus to San Onofre. We recommend travelling with Expreso Brasilia, they have buses running every 1.5 hours (you won’t find these listed on the internet.) From San Onofre you will need to take a car or mototaxi to Rincón del Mar (30 minute ride).
Travel time: 3 hours.
We are located on a beach with no vehicle access. To reach us you must walk 500 mts to the hotel. If you require help with your luggage there are people offering the carrying service at the drop off point.
*prices may vary based on type of service, time of day, and/or by decision of the service provider.
Travel time: 1 hour from Tolú, 1.5 hours from Corozal.
You can take a private car service, prices may vary from $190.000 to $250.000 cop (for maximum 4 people). We don’t directly operate the service but we can connect you with trusted drivers. Please contact us one week before your arrival for this.
We are located on a beach with no vehicle access. To reach us you must walk 400 mts to the hotel. If you require help with your luggage there are people offering the carrying service at the drop off point.
*prices may vary based on type of service, time of day, and/or by decision of the service provider.
You can either take a private car service or a bus.
By car the cost is $390.000 cop (for maximum 4 people). We don’t directly operate the service but we can connect you with trusted drivers. Please contact us one week before your arrival for this.
If you want to come by bus, you would need to take a taxi to the Cereté Ominus Terminal and take a bus to San Onofre. We recommend travelling with Expreso Brasilia, they have buses running every 1.5 hours (you won’t find these listed on the internet.) From San Onofre you will need to take a car or mototaxi to Rincón del Mar (30 minute ride).
Travel time: 3 hours.
We are located on a beach with no vehicle access. To reach us you must walk 500 mts to the hotel. If you require help with your luggage there are people offering the carrying service at the drop off point.
*prices may vary based on type of service, time of day, and/or by decision of the service provider.
We can help you organize a boat service with KaroExpress (a locally-owned boat service). You can ask to be picked up/dropped-off during the Island Tour, in which case the cost is $80.000 per person.
If you rather take a private service, please let us know one week prior to your arrival so that we may verify the price for you and help you organize it.
The closest airport is Tolú Airport with flights only from/to Medellín (1 hour from Rincón.) and Corozal Airport (2 hours from Rincón).
The next best alternative is Cartagena Airport (3 hours) and Monteria Airport (3.5 hours). Cartagena, being the most common option, usually has more transportation alternatives.
Your rate includes breakfast and drinking water from our filtering system. You will also receive an introductory chat to learn about our sustainability project, and access to our beach area.
Our vegetarian restaurant is one of our most positively reviewed features, even by meat-lovers. You can find our menu here.
Breakfast is served from 7:30 to 10:00 am. Restaurant hours are from 11:00 am to 9:00 pm.
Our bar stays open till 10.00 pm.
You don’t have to be vegetarian to enjoy our delicious dishes. But we know that when you visit the sea you also want to try the local seafood. We want to invite you to discover the local grastronomy in the locally-owned restaurants in town, this way you are also supporting the development of the community.
We are a small hotel and in order tu guarantee the rest of all our guests we do not accept reservations for groups of more than eight (8) people travelling together. We do not count with the technical or operational capacity to manage larger groups (same check-in/check-out dates). The hotel will cancel bookings that do not meet this policy.
We love animals, however, we do not receive them to lodge at our hotel. You will find several dogs and cats that live on and near the hotel.
We also run Vet Day campaigns for the dogs and cats in town, relying on donations to cover the costs of the sterilization surgeries. If you would like to donate, please let us know!
You can pay for your stay and food and drinks by debit or credit card, bank transfer, payment link or cash.
We require a 50% pre-payment before your arrival to guarantee your booking and we will contact you via email or whatsapp for this purpose.
* Dos Aguas is not liable for the recommended services and any situation, damage, or delay caused by third-parties. Dos Aguas makes recommendations to provide a better service to its guests.
** The information provided is subject to change and must be verified with the service providers.