{"id":10865,"date":"2022-10-11T23:02:43","date_gmt":"2022-10-12T04:02:43","guid":{"rendered":"https:\/\/dosaguas.co\/stage\/preguntas-frecuentes"},"modified":"2024-12-13T13:56:30","modified_gmt":"2024-12-13T18:56:30","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/dosaguas.co\/en\/frequently-asked-questions","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t
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Frequently Asked Questions \/ FAQ's <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Here are some of the most frequently asked questions by our guests. Please consult these and contact us if you have any additional questions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tTOP THINGS TO DO IN RINCON DEL MAR<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

There are lots of things to do in Rinc\u00f3n del Mar!<\/a> You can go birdwatching early in the morning in the tropical dry forest, take a canoe tour of the mangroves, a cooking class, a traditional percussion class, hatha yoga, bike tour, stand up paddle tour on sunrise, islands trip, snorkeling, plankton, etc. All of these activities are run and operated by members of the community so that they must be paid in cash directly. Prices for these activities vary between $30.000 and $80.000 per person. There is also scuba diving with\u00a0<\/span>Rinc\u00f3n Dive Center<\/a>.<\/em><\/p>

We also recommend spending an afternoon walking through the town so that you may explore the warm and welcoming Coste\u00f1o culture of the people of Rinc\u00f3n.<\/p>

*Prices may vary.\u00a0<\/em><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCAN I PAY FOR THE ACTIVITIES BY CARD?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

All the activities are run and operated by members of the community and Dos Aguas serves only as an intermediary, connecting you with local guides. We offer training, support and promotion to the local guides, and do not take any commissions.\u00a0<\/p>

The activities must be paid in cash directly to the guides.\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI'M TRAVELLING WITH CHILDREN<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We welcome to Dos Aguas children from 5 years of age. <\/b><\/p>

We ask the parents to take into account that most of our guests are adults and the structure was not designed for children, and it is not sound-proof<\/b> (sound transfers easily between the rooms). It is very important that children are accompanied by an adult at all times, that they do not run or yell on the building, and that you are considerate of the other guests’ repose. <\/p>\n

The beach is ideal for children and the sea is usually very shallow and calm, nevertheless, children should not swim without adult supervision.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWE WANT A QUIET ROOM OR A SEA-FRONT ROOM<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

All our rooms face a tropical garden with doors opening fully to let the nature in.\u00a0<\/p>

The rooms are separated by wood and bahareque walls, and they are not sound-proof, meaning noise may transfer easily between the rooms. We ask all our guests to be aware of this and keep silence hours between 11 pm to 7 am, to wear headphones for listening to music\/videos, and to use a low-volume to speak.\u00a0<\/p>

Also note that we are located in a Coste\u00f1o town, and noise or music can often be heard from our neighbors. This is beyond our control and common to the local culture. <\/span>We do have earplugs available for you at our reception upon request.\u00a0<\/b><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDO YOU HAVE WIFI\/ INTERNET CONNECTION<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our guests have access to unlimited broadband satellite internet. We are working to give you an excelente Wi-Fi service at all times, however, keep in mind that we are located in a rural area in Colombia, and electrical or technical issues are not uncommon and cannot always be solved quickly. We recommmend having mobile data by TIGO for urgent access to the internet.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHOW TO GET TO RINCON DEL MAR FROM CARTAGENA <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can either take a private car service or a bus.<\/p>

By car the cost is $390.000 cop (for maximum 4 people). We don’t directly operate the service but we can connect you with trusted drivers. Please contact us one week before your arrival for this.\u00a0<\/p>

If you want to come by bus, you would need to go to the Bus Terminal (terminal de transportes) and take a bus to San Onofre. We recommend travelling with Expreso Brasilia, they have buses running every 1.5 hours (you won’t find these listed on the internet.)\u00a0From San Onofre you will need to take a car or mototaxi to Rinc\u00f3n del Mar (30 minute ride).\u00a0<\/span><\/p>

Travel time: 3 hours.\u00a0<\/span><\/p>

We are located on a beach with no vehicle access. To reach us you must walk 500 mts to the hotel. If you require help with your luggage there are people offering the carrying service at the drop off point.\u00a0<\/p>

*prices may vary based on type of service, time of day, and\/or by decision of the service provider. <\/i><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHOW TO GET TO RINCON DEL MAR FROM TOL\u00da OR COROZAL<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Travel time: 1 hour from Tol\u00fa, 1.5 hours from Corozal.\u00a0<\/span><\/p>

You can take a private car service, prices may vary from $190.000 to\u00a0$250.000 cop (for maximum 4 people). We don’t directly operate the service but we can connect you with trusted drivers. Please contact us one week before your arrival for this.\u00a0<\/span>
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We are located on a beach with no vehicle access. To reach us you must walk 400 mts to the hotel. If you require help with your luggage there are people offering the carrying service at the drop off point.\u00a0<\/p>

*prices may vary based on type of service, time of day, and\/or by decision of the service provider.<\/i><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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You can either take a private car service or a bus.<\/p>

By car the cost is $400.000 cop (for maximum 4 people). We don’t directly operate the service but we can connect you with trusted drivers. Please contact us one week before your arrival for this.\u00a0<\/p>

If you want to come by bus, you would need to take a taxi to the Ceret\u00e9 Ominus Terminal and take a bus to San Onofre. We recommend travelling with Expreso Brasilia, they have buses running every 1.5 hours (you won’t find these listed on the internet.)\u00a0From San Onofre you will need to take a car or mototaxi to Rinc\u00f3n del Mar (30 minute ride).\u00a0<\/p>

Travel time: 3 hours.\u00a0<\/p>

We are located on a beach with no vehicle access. To reach us you must walk 500 mts to the hotel. If you require help with your luggage there are people offering the carrying service at the drop off point.\u00a0<\/p>

*prices may vary based on type of service, time of day, and\/or by decision of the service provider.<\/i><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHOW TO GET TO RINC\u00d3N DEL MAR FROM SAN BERNARDO ISLANDS (MUCURA or TINTIPAN ISLAND)?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We can help you organize a boat service with KaroExpress (a locally-owned boat service). You can ask to be picked up\/dropped-off during the Island Tour, in which case the cost is $80.000 per person.\u00a0
If you rather take a private service, please let us know one week prior to your arrival so that we may verify the price for you and help you organize it.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tTHERE ARE ONLY 2 BUS TIMES LISTED ONLINE, IS THIS TRUE?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
No, not all services are listed online and you will find plenty of options in the bus terminal to San Onofre. Expreso Brasilia usually offers the best service.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWHAT IS THE CLOSEST AIRPORT TO RINC\u00d3N DEL MAR?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The closest airport is Tol\u00fa Airport with flights only from\/to Medell\u00edn (1 hour from Rinc\u00f3n.) and Corozal Airport (2 hours from Rinc\u00f3n).<\/p>\n

The next best alternative is Cartagena Airport (3 hours) and Monteria Airport (3.5 hours). Cartagena, being the most common option, usually has more transportation alternatives.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Your rate includes breakfast and drinking water from our filtering system. You will also receive an introductory chat to learn about our sustainability project, and access to our beach area. <\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDO YOU HAVE AN IN-HOUSE RESTAURANT?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our vegetarian restaurant is one of our most positively reviewed features, even by meat-lovers. You can find our menu here<\/a>. <\/p>

Breakfast is served from 7:30 to 10:00 am. Restaurant hours are from 11:00 am to 9:00 pm. <\/p>

Our bar stays open till 10.00 pm. <\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tBUT I AM NOT VEGETARIAN<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You don’t have to be vegetarian to enjoy our delicious dishes. But we know that when you visit the sea you also want to try the local seafood.\u00a0 We want to invite you to discover the local grastronomy in the locally-owned restaurants in town, this way you are also supporting the development of the community.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDO YOU RECEIVE GROUPS OR HAVE SPECIAL PRICES FOR GROUPS?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We are a small hotel and in order tu guarantee the rest of all our guests we do not accept reservations for groups of more than eight (8) people travelling together. We do not count with the technical or operational capacity to manage larger groups (same check-in\/check-out dates). The hotel will cancel bookings that do not meet this policy.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tARE YOU PET FRIENDLY?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We love animals, however, we do not receive them to lodge at our hotel. You will find several dogs and cats that live on and near the hotel.\u00a0
We also run Vet Day campaigns for the dogs and cats in town, relying on donations to cover the costs of the sterilization surgeries. If you would like to donate, please let us know!\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPAYMENT METHODS<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can pay for your stay and food and drinks by debit or credit card, bank transfer, payment link or cash.\u00a0<\/p>

We require a 50% pre-payment before your arrival to guarantee your booking and we will contact you via email or whatsapp for this purpose.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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*<\/strong> Dos Aguas is not liable for the recommended services and any situation, damage, or delay caused by third-parties. Dos Aguas makes recommendations to provide a better service to its guests.\u00a0<\/p>

**<\/strong> The information provided is subject to change and must be verified with the service providers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions \/ FAQ’s Here are some of the most frequently asked questions by our guests. Please consult these and contact us if you have any additional questions. TOP THINGS TO DO IN RINCON DEL MAR There are lots of things to do in Rinc\u00f3n del Mar! You can go birdwatching early in the […]<\/p>\n","protected":false},"author":1,"featured_media":10663,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10865","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nFrequently Asked Questions | DOS AGUAS LODGE HOTEL<\/title>\n<meta name=\"description\" content=\"What do to in Rinc\u00f3n del Mar? 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